User Guides
Enter your details on your own modem +
Open your internet browser.
- Enter your modem’s IP address in the address bar and press Enter. Check your modem’s userguide for your modem’s IP address or search routeripaddress.com/brands
- You’ll be prompted for your modem’s username and password. Default usernames and passwords can also be found at routeripaddress.com/brands.
- Next you will be asked to enter your Compass broadband username and password. You’ll find these details in your Compass welcome pack.
- Restart your modem. This will take a couple of minutes.
- Once the restart is complete, check that your modem has the power, ADSL and Ethernet/ USB lights on.
- Check your Local Area Connection under ‘Network Connections’. Local Area Connection should show ‘connected’. You will now have internet access.
Are you using your own modem? Here’s how to load your new Compass details.+
- Open your internet browser.
- Enter your modem’s IP address in the address bar and press Enter. Check your modem’s userguide for your modem’s IP address or search routeripaddress.com/brands
- You’ll be prompted for your modem’s username and password. Default usernames and passwords can also be found at routeripaddress.com/brands.
- Next you will be asked to enter your Compass broadband username and password. You’ll find these details in your Compass welcome pack.
- Restart your modem. This will take a couple of minutes.
- Once the restart is complete, check that your modem has the power, ADSL and Ethernet/ USB lights on.
- Check your Local Area Connection under ‘Network Connections’. Local Area Connection should show ‘connected’. You will now have internet access.