Frequently Asked Questions
Frequently Asked Questions
We have created a frequently asked section for you to find out more information. This section is constantly being updated to provide you with as much information as possible.
Say hello
We take your calls from 10 AM to 6 PM every day including public holidays. For payment, billing and non-urgent inquiries customersupport@compass.net.nz or chat and request a call back using the chat icon at the bottom right of this page. For urgent matters and technical support, call us on 0800 640 840
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Network Status
Call 0800 640 840 for technical support, available from 8am to 8pm Monday to Friday and 9am to 5.30pm weekends and public holidays.