Frequently Asked Questions

We have created a frequently asked section for you to find out more information. This section is constantly being updated to provide you with as much information as possible.

Say hello

On 28 November our calling hours will change. We’ll be taking your calls from 10 AM to 6 PM, every day including public holidays. For payment, billing and non-urgent inquiries customersupport@compass.net.nz or chat and request a call back using the chat icon at the bottom right of this page. For urgent matters and technical support, call us on 0800 640 840