Support
Residential Sales
Call 0800 648 888
E-mail: Retention&Sales@compass.net.nz
Open Monday-Friday 8am-6pm
Residential Support
From Landline 0800 640 840
From Mobile 09 965 2280
Email:
Technical support Open: Monday- Friday 8am to 8pm and 9am to 5.30pm weekends and public holidays.
General account queries, please contact us between 8:30am to 5:30pm Monday to Friday.
Billing
From Landline 0800 640 840
From Mobile 09 965 2280
Open Monday- Friday 8:30am to 5:30pm
| Residential Billing Helpdesk | |
|---|---|
| Step 1 | 0800 640 840 |
| Step 2 | Press Option 2 for Customer Care |
| Step 3 | Press Option 1 for Residential |
| Step 4 | Press Option 2 for Billing |
Business Sales
Call 0800 640 840
Email: businesssales@compass.net.nz
Open Monday- Friday 8am-5:30pm
Business Support
From Landline 0800 640 840
From Mobile 09 965 2280
Email: Businesssupport@compass.net.nz
Open Monday- Friday 8am-6pm Monday to Friday.
After Hours Support 09 965 4514
| Business Support Help desk | |
|---|---|
| Step 1 | Call 09-965-2280 |
| Step 2 | Press Option 2 for Customer Care |
| Step 3 | Press Option 2 for Business |
| Step 4 | Press Option 1 for Technical Support |