How does Prepay/Pay as you go work?+
We take your monthly fixed line charges & calculate a daily rate. This is the minimum you need to have in your account to use your services. If your account hits $0, your account services will be blocked until this is topped up and ready to go again. It’s easy to know when to top up because we’ll email you and text you any time your account balance runs low and if your balance gets really low we will send you an urgent reminder.
What is a Bill Guru Payment Card?+
Use the Compass Bill Guru Account Top Up card to top up in thousands of dairies and convenience stores throughout New Zealand. Pay in store using any payment method the store accepts, including cash. Once payment is made, your Compass account will be topped up immediately.
A $1 transaction fee applies for each top up and will be deducted from your prepay balance. If you don’t have an Account Top Up card, call us on 0800 640 840 and we’ll send you one (or more if you are sharing the account).