About Compass

Profile

We are a 100% kiwi-owned, independent internet and telecommunications service provider, started in 1995. That makes our brand one of the longest-tenured players in today’s telco market. We have a true entrepreneurial spirit where we can quickly adapt to market trends and changing customer demands. Our shareholders are active in the business and passionate for its success.

We have invested heavily to have our own nationwide network. We combine this capability with a skilled technical support team, based in New Zealand. We have people who are experts in their fields and understand the Kiwi consumers completely. The combination of our internal capabilities and our strategic partnerships allow us to provide our customers with the latest in telecom technology.

Our portfolio of products includes Broadband connections with landline through High-Speed Fibre for New Zealand homes and businesses. We also provide broadband through VDSL and ADSL networks and can provide internet to rural and remote parts of NZ.

Our business portfolio includes voice support services, Fibre broadband services, Cloud PBX, all-in-one managed services and a data centre.

For the Group CEO of Compass Communications, Karim Hussona, it’s been a remarkable ride from uni-graduate in the UK to respected entrepreneur and business leader in New Zealand, heading an enterprise with 100-plus staff and turnover of around $70 million. Read more about his journey here.

Our Mission

Bring to life the potential of the internet with services that work every time.

Our Values

Customer Centric

Our customers rely on us. They are the heart of everything we do through providing outstanding service and lasting relationships based on empathy, integrity, honesty and urgency.

Ownership

We do what we say, we say what we do. We care about seeing things through and acting responsibly by taking individual ownership of tasks.

Agility

Characterised by our ability to move quickly and change the direction when required. We are small enough to care and be flexible.

Innovation

We are courageous, determined and are always looking to do better. This value reflects our entrepreneurial roots and determination to succeed. We strive to constantly improve and share our thoughts no matter how big or small.

Diversity

We acknowledge that each individual is unique, and recognise our individual differences. This diversity reflects our customer base and staff and enables us to deliver to their unique requirements. We give all team members a voice and celebrate together.