Posted 18-03-2020

Author: Moumita Das Roy (Marketing & Product Manager, June 2019 to November 2021)

We find ourselves facing an extraordinary and terrible situation with COVID-19. There’s a likelihood that many of our customers will need to go into self-isolation or even worse, isolation because of the sickness.

In either of the above, our broadband service can help lighten the load on the individuals and families either from an entertainment perspective or enabling those possible to ‘work from home.’

To give the best possible support, we have a contingency plan in place that will enable all of our staff to work from home, so in the unlikely event that you have an issue or a question we can respond, diagnose and fix remotely.

There is, however, only so much we can do. We ask for your patience and understanding as the time to provide new service ‘may’ become longer and contacting us could involve longer wait times. Please try to use our self-diagnosis processes and FAQ section.

We promise to try our hardest.

Stay safe and stay healthy,

The Team at Compass