24-07-18

You’ve seen the billboards, you’ve heard the word and maybe seen the vans bringing it into your neighbourhood. Ultra-fast fibre internet is spreading across the country day-by-day and is bringing plenty of buzz with it. However, is fibre the right choice for your internet needs?

Our in house fibre expert, Guarav, shares four reasons to join the fibre revolution and four things you may need to consider before getting signed up. 

If your first thought of fibre optics relates to lights and glass, you aren’t far off the mark. Fibre internet is transmitted through light signals, rather than through electrical currents as with copper broadband (also known as VDSL or ADSL). This gives it a number of improvements over old-fashioned broadband.  

The benefits of Fibre

First of all fibre is considerably faster than traditional broadband. Maximum speeds can go as high a 1 gigabit per second, depending on what plan you choose. According to Chorus, Fibre has the highest rate of customer satisfaction, compared to regular broadband.

Ever tried to add a new album to your collection while someone in the house is watching YouTube? With fibre, the wires can handle multiple signals at once and in our modern, connected time, this is essential to make sure no one in the house is held up by a virtual traffic jam. 

Fibre is also more resistant to weather changes. In our windy, rainy country, conductive copper cables can hinder the process of streaming your show or even stop you accessing websites. Fibre cables are more resistant to weather interference, meaning less downtime on rainy days in.

If you are looking for a connection that will keep you online, fibre is the way to go. The cables that carry fibre to each and every house in New Zealand are more hard-wearing and are easier to maintain. This means less downtime and faster solutions when issues do occasionally occur.  

Want to get on board? Before you get connected, there are some important considerations to keep in mind.

How can I get fibre installed?

First of all, you need to have fibre capabilities in your neighbourhood. The rollout of fibre across New Zealand is an ongoing and there are still a number of streets and suburbs that do not have fibre connectivity yet. You can check here to see what broadband services are currently available to you.

Second is the time it takes to get your connection up and streaming. A line provider will need to visit your house at least two times, once for scoping and once for the installation. Depending on your property, they may need to seek consent for laying cables, involving other parties like your neighbours or landlord. Keeping them up to date with changes will help speed the process along. 

The third thing to consider is where to put the equipment. This will consist of an ONT box, which receives the signals and is where you will plug your modem. It is best to install this in in a central location in your home, to ensure it can send good quality signals to each part of the home. If you are worried about the look of the box, talk to your installer to ensure it is installed in a discreet location.

How to choose the best fibre plan

Finally, it is important to consider what kind of plan you want. If you have a large family of screen lovers and gamers, plans like fibre max and fibre 200 will give you high enough speeds to support high-data demand activities. However, you may find more value in a lower speed cap at a cheaper price, especially if you only watch the odd video and use the internet to check social media and send emails. We offer a range of different plan to suit your browsing needs.

If you are interested in getting fibre installed, our friendly customer service team is ready to help. Call 0800 648 888 or email Rentention&Sales@compass.net.nz and we’ll help you on your way to future-proofed internet.