SUPPORT

Call 0800 640 840 or 09 965 2280

Technical support is available from 8am to 8pm Monday to Friday and 9am to 5.30pm weekends and public holidays.
For general  and accounts enquiries, please contact us between 8:30am to 5:30pm Monday to Friday.
You can also email us for support at customersupport@compass.net.nz

Business Support hours are 7:30am-6pm Monday to Friday.

Residential Billing

Call 0800 640 840

Open Monday- Friday 8:30am to 5:30pm

Residential sales

Call 0800 648 888

Business sales

Call 0800 640 640

Wireless broadband sales

Call 0800 969 869


You can also contact us through MyCompass.

Send us mail at

Compass Communications Ltd
PO Box 2533
Shortland Street
Auckland 1140

Send us an email

Sales

retention&sales@compass.net.nz

Support

customersupport@compass.net.nz

Wireless Broadband sales and support

wireless@compass.net.nz

Business Sales

salesteam@compass.net.nz

Business Support

businesssupport@compass.net.nz

Complaints

For any complaints please email us at complaints@compass.net.nz

Information about our customer complaints process is available here

PREFER TO SPEAK TO SOMEONE?
CALL US ON 0800 640 840

Our experienced customer service representatives are based right here in New Zealand.

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