"In a world where the pace of change is unimaginable, my ability to develop innovative strategic plans that are customer led will ensure I have an impact and create value.
As a dynamic, energetic General Manager and Business Coach, with extensive experience of driving performance, and creating focused, motivated teams, I deliver improved results time and time again."
Kelvin first started working in the telecommunications industry over 30 years ago. He has in-depth knowledge and experience in:
- B to B Sales (Direct and Telephone Channels)
- Strategic Account Management and Customer Retention
- Strategy Development and Execution
- Business Integration
- Organisational Design and Business Transformation
- Operational Performance Improvement
- Customer Service and Operations